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Training & Development
Unlock Potential, Drive Success
At VCL, our Training and Development programs are crafted to empower your workforce with the skills and knowledge necessary for achieving organizational excellence. We offer a diverse range of training solutions that are tailored to meet your specific business needs, from enhancing customer experience and managing performance to fostering leadership and ensuring data protection. Our expert trainers, equipped with industry experience and NITA certification, provide practical, learner-centered training that emphasizes real-world application. Join us to unlock the full potential of your employees and drive your organization towards success.
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OUR PROGRAMS
Here is a list of our programs
Performance management
Is Performance Management an annual exercise for just ticking boxes to comply with organizational requirements?
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Data Protection
This course helps learners understand what is data protection, its importance, different types of data, the different data roles within an organization.
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Conflict Management
This course will assist participants deal with conflict situations, set clear expectations on how to resolve them at the workplace, in projects and in communities.
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Monitoring and Evaluation
This program equips participants with competencies in monitoring and evaluation, learning how to measure progress towards achieving project goals.
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Customer Experience and Excellence
Our Customer Service and Excellence training takes basic customer service up a notch higher and includes not only fulfilling the expectations of a customer but also exceeding them.
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Leadership and Development
Our leadership training programs are tailored to meet client’s specific needs and are geared towards improving employees’ leadership skills such as self awareness, decision making, communication, problem-solving and adaptability.
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Communication Skills
The most important foundation skill for anyone in the new world of work is the ability to communicate; being able to articulate ideas effectively.
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Pre-retirement
Cast down all your fears and face the future with confidence by planning and preparing for your retirement from the very early years of your retirement.
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